Cisco Jabber supports telephony (tel:) and chat (xmpp: and jabber:) links that you can find in many documents and web pages. You can also use this menu to search for a user, change your status, start a chat, or dial a phone number. To open the menu, click the Cisco Jabber status item or press CONTROL-COMMAND-Space. When Cisco Jabber is running, even if you are currently using another Mac application, you can open the global Cisco Jabber menu to access several key Cisco Jabber features, including the predictive search interface. Can I access Cisco Jabber features while I use another application? A. To install the Address Book plug-in, choose Cisco Jabber > Preferences > General and click Install Mac Address Book Plug-in. This defect does not affect the Address Book plug-in, which you can install separately, allowing you to dial using Cisco Jabber directly from the Mac Address Book if you have phone services deployed in your environment. If you enable the Address Book, it might cause stability issues. Cisco Jabber disables this feature by default for 10.7 and later versions. A known Apple defect in the Mac OS X 10.7 (Lion) Address Book framework can cause Cisco Jabber to become unstable and quit unexpectedly. The contacts from my Address Book do not appear when I perform a search. Yes! Cisco Jabber is also supported on Mac OS X 10.7 (Lion) and 10.8 (Mountain Lion), but will not launch in any release prior to 10.6. Is Cisco Jabber compatible with the Snow Leopard operating system OS X 10.6? A. If this is not what you intended, go back a few steps in the sign-in process and choose Cisco WebEx Connect. You chose Cisco Unified Presence as your Service Type. Why do I see a server field in the Password Sign-In step? A. Cisco Jabber for Mac is a unified communications and collaboration application for the Mac platform that provides instant messaging, presence, audio, visual voicemail, and web conferencing capabilities all from a single application.Īccess to these capabilities varies, based on how your organization sets up the product.īasics Q. Cisco Jabber for Mac (Cisco WebEx Connect) FAQs 2 Basics 2 Setup 4 Presence Status 7 Contacts 9 Chat 12 Calls 15 Voicemail 22 Meetings and Desktop Share 23 Troubleshooting 24įAQs Q.
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